Student Services & Support Officer Question:

Administrative Assistant Based Interview Questions for Secretaries, Receptionists, Legal/Executive Assistants & Other Support:

Answer:

☛ Do you consider yourself a patient person?
☛ Are you an introvert or an extrovert? Are you more outgoing or a private person?
☛ How do you describe your personality? Bubbly? Upbeat? Reserved?
☛ Do you speak any other languages?
☛ Are you able to multitask? Provide me with an example of what you might be juggling on an average day.
☛ What office equipment are you able to use?
☛ With your current employer, what has been your attendance record?
☛ How are you with understanding accents and working with individuals who are foreign nationals?
☛ How do you handle stressful situations?
☛ How many phone lines are you comfortable handling?
☛ Are you capable of handling multiple inquiries simultaneously; staff, front door, customers, phone?
☛ What software are you comfortable using?
☛ Are you comfortable placing cold calls to leads and existing clients?
☛ Do you have experience making national and international travel arrangements?
☛ Are you willing/capable of traveling should we require you to accompany a manager or executive on a business trip?
☛ Would you be able to comply with our company’s dress code?
☛ How are you at handling as-needed projects? Do you mind unexpected tasks?
☛ Do you consider yourself a brisk worker, or one who is slower paced yet persistent and consistent?
☛ Outline the types of people or teams that you have supported over the years.
☛ Do you have experience managing an executive calendar and scheduling appointments? What software?
☛ Tell me about your customer service experience.
☛ Provide me with an example of a recent challenge you’ve faced with a visiting sales rep, vendor, customer. What happened and how did you handle?
☛ Tell me about your experiences working with your current manager. What do you find the most challenging?
☛ Provide me with a quick list of the last few projects you’ve worked on through the last 2-3 years.
☛ Do you like taking on ad-hoc projects? Or are you someone who prefers a set day-to-day schedule?
☛ If asked, what would your current employers say about you?
☛ Have you had any involvement with introducing new systems or technologies to help improve performance within the company?
☛ Any professional involvement with social media and online networking, including Facebook, Twitter, LinkedIn?
☛ Do you help your current manager with maintaining his online presence?
☛ Lastly, do you like working on the front lines of a company? What do you think that is?
☛ Describe your ideal manager. What type of managers would help you deliver your best performance?

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