Merchandiser Question:
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Explain me a time when you had a conflict with a supervisor. What was the conflict and how did you resolve it?

Answer:

In a previous sales position, I was exceeding my sales goals for every product except one. My manager met with me to discuss why I was underperforming. My contention was that the product was too expensive and not useful enough, meaning the established sales goal was unrealistic. After a long discussion in which we both genuinely listened to the other’s viewpoint, we reached a compromise. My manager agreed to reassess the price and nature of the product, and I agreed to try some new sales techniques he showed me.

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