Waiter Or Waitress Question:

☛ What is your experience with customer service and how does that relate to this position?
☛ Describe your last dining experience and how it could have been improved.
☛ What do you know about our main competitors?
☛ What are some food trends that you’ve recently noticed?
☛ What wines do you often recommend to your customers?
☛ Recall a time you handled a customer complaint. What was the situation and outcome?
☛ What would you if your customer tried to combine some special offers that can’t be combined?
☛ How do you stay organized while taking orders?
☛ How would you rate your upselling skills?
☛ How would you handle getting a bad tip?
☛ What would you do if your car broke down on the way to work?
☛ Recall a time a team member wasn’t doing their share of the work. How did you handle it?
☛ What are your feelings on tip sharing?
☛ Have you dined with us before? What do you think we could do better?