Housekeeper Question:

☛ How much housekeeping experience do you have? What were some of your responsibilities as a housekeeper?
☛ What's the most challenging aspect of working in housekeeping?
☛ How do you make sure that you complete all the work that is assigned to you?
☛ How long do you think it should it take to clean a guest room?
☛ What precautions do you take when using any kind of chemical cleaners?
☛ What would you do if someone asked you to perform tasks that are not in your job description?
☛ What would you do if you caught a coworker stealing?
☛ Describe a time when you disagreed with a coworker or manager. How did you handle it?
☛ Recall a time when the quality of your work was criticized.
☛ How would you deal with an angry customer?
☛ Have you ever had to apologize to a customer for any reason?
☛ How would you handle special requests from customers? (Extra pillows, soaps, etc)
☛ This work tends to be repetitive. What motivates you to do a good job?
☛ Describe a time someone praised you for a job well done.