Site Supervisor Question:
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Explain how do you go about solving conflict between team members?
Answer:
Not everyone on your team will get along, and how you solve conflicts will reflect the type of manager you will be. The interviewer is looking to see if you can handle your employees bickering.
"While I've never had a very serious issue with employees not getting along, I have seen what happens when people on your team do not seem to work well together. If it's something small, like a work miscommunication, I will call them both into my office and we will hash it out. I've see that type of resolution work well. But, if it's something bigger, like personal drama, I usually approach them separately and ask that they leave any personal issues at the door. Then, I make note to not schedule them in the same shift. I keep my time and my employee's time at work as professional as possible."
"While I've never had a very serious issue with employees not getting along, I have seen what happens when people on your team do not seem to work well together. If it's something small, like a work miscommunication, I will call them both into my office and we will hash it out. I've see that type of resolution work well. But, if it's something bigger, like personal drama, I usually approach them separately and ask that they leave any personal issues at the door. Then, I make note to not schedule them in the same shift. I keep my time and my employee's time at work as professional as possible."
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