Museum Interpreter Question:

☛ Share an experience you had in dealing with a difficult person and how you handled the situation.
☛ Share an effective method you have used to describe points of interest to groups.
☛ What is the key to success when communicating with the public.
☛ Share an example of when you went above and beyond the "call of duty". (Look for answers that show the candidate is dependable.)
☛ Name a time when your patience was tested. How did you keep your emotions in check?
☛ How do you balance cooperation with others and independent thinking? Share an example. (Try to determine if the candidate has a cooperative attitude or is otherwise good-natured.)
☛ Provide an example when your ethics were tested.
☛ Provide a time when you worked in a rapidly evolving workplace. How did you deal with the change? (Make sure the candidate is flexible.)
☛ Provide a time when you dealt calmly and effectively with a high-stress situation.
☛ Share an example of a time you had to gather information from multiple sources. How did you determine which information was relevant?
☛ Provide an experience in which you were sensitive to somone's needs or feelings. How did your helpfulness affect your work environment?
☛ Share an experience in which you successfully shared a difficult piece of information. (Make sure that the candidate has open lines of communication.)
☛ Please share an experience in which you presented to a group. What was the situation and how did it go?
☛ Share an experience in which your attention to detail and thoroughness had an impact on your last company.
☛ Share an experience in which personal connections to coworkers or others helped you to be successful in your work. (Make sure candidate works well with others.)